Effective Date: 10/04/2025

Effective Date: [Insert Date]

Thank you for shopping with Skynnphilic! We are committed to delivering your skincare essentials to you as quickly and safely as possible. Please read our shipping policy below for details on processing, delivery timelines, and more.

1. Order Processing

• All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.

• You will receive a notification once your order has been shipped.

• In the case of high order volume, there may be slight delays. We appreciate your patience.

2. Shipping Rates and Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Note: Delivery times are estimates and may vary depending on your location and courier partner.

3. Shipment Tracking

• Once your order is shipped, you will receive a tracking number via email or SMS.

• You can use the tracking link to monitor your order in real time.

4. Delays and Exceptions

• We are not responsible for delays caused by weather, natural disasters, strikes, customs clearance (for international orders), or courier service disruptions.

• In rare cases, delays may also occur due to unforeseen circumstances.

5. Incorrect Shipping Information

• Please double-check your shipping address before placing your order.

• If incorrect information is provided, and the order is returned to us, we will contact you for reshipment. Additional charges may apply.

6. Undeliverable Packages

If a package is marked as undeliverable due to an incomplete/incorrect address or if the customer is unavailable, it will be returned to us. Once returned, we can either:

• Reship the order (with additional shipping fees), or

• Issue a refund excluding the original shipping fee.

7. Shipping Partners

We partner with reliable logistics and courier services to ensure your order reaches you safely and on time. Our primary partners include [Insert Courier Names like Delhivery, Bluedart, DTDC, etc.].

8. International Shipping (Optional)

We currently [do/do not] offer international shipping.
If available:

• Customs duties, import taxes, and other charges are the responsibility of the customer.

• Skynnphilic is not liable for any customs delays.

9. Contact Us

If you have any questions about shipping or need assistance with your order, feel free to contact us at:

Skynnphilic
Email: [Insert your email]
Phone: [Insert your phone number]
Business Hours: [Insert Hours, e.g., Mon–Sat, 10 AM – 6 PM]